I bought food from Safeway.com, like I have been for months. All was going cool until they called and told me my card wasn’t going through, I read my card number back and it still wasn’t going through. I give them one of my credit card number and hang-up. I call USBank’s 800 number and talk to a customer rep. about my card
Customer Rep: Hello, how can I help you?
Me: Well, I just tried to use my card and it isn’t working.
Customer Rep: Just a sec, it looks like you haven’t activated your card yet.
Me: Um, my card expires in a month.
Customer Rep: Oh!, well… we have sent you a new card that you should get in a few days.
Me: So, what about the card I have now?
Customer Rep: hmm, it has a fraud alert on it because you tried it more then twice and is locked up for 24 hours.
Me: Can I call them to get it removed?
Customer Rep: I’m sorry, but there is no customer service number for the fraud dept., it is a automated feature.
Me: Ok… Thanks alot, I guess
